How to hire in the Philippines: recruiter, EOR, full-service or BPO
There are four ways to hire in the Philippines from abroad: a recruiter finds the person, an employer of record (EOR) employs them, a full-service partner does both, and a BPO does the work with its own staff. Which fits depends on whether you have already found the person, and whether you want them on your own team or the work done for you.
The four options at a glance
| Recruiter | Employer of record | Full-service partner | BPO | |
|---|---|---|---|---|
| What you get | A shortlist and a hire | Compliant employment, payroll and benefits | The search and the employment | The work done by the BPO's staff |
| Who finds the person | The recruiter | You | The partner | The BPO |
| Who employs them | You, or an EOR you use | The EOR | The partner or its EOR | The BPO |
| Who manages day to day | You | You | You | Usually the BPO |
| How you pay | One-off fee, often 15 to 25% of first-year salary | Monthly fee per person | Search fee plus monthly fee per person | All-in rate per seat, salary included |
| Best for | You already have a way to employ the person (your own entity or an EOR) | You have already found the person | No local entity, and you want search and employment in one place, for one hire or a growing team | Well-defined, repeatable work you would rather not manage |
Use a recruiter (search only)
A recruiter finds you a person and stops there. They source, screen, hand you a shortlist, and help you close the offer. Employment is not their product.
Use an employer of record (employment only)
An employer of record (EOR) employs someone on your behalf through their existing licensed entity. They hold the contract, run payroll, handle statutory contributions, and keep you compliant. They do not find the person.
Use a full-service partner (search and employment)
A full-service partner combines search and employment in one relationship: they find the person and employ them compliantly, without you building an entity.
Outsource to a BPO
A business process outsourcing (BPO) company provides staff who do the work for you, usually from the BPO's own office. The BPO hires, employs and manages the people. You buy the output, not the employee.
A simple way to decide
- If you only need help finding someone and already have a way to employ them, a recruiter is enough.
- If you have found the person and just need them employed compliantly, an EOR is enough.
- If you need both, a full-service partner covers it in one place.
- If you want the work done rather than a person on your team, a BPO is built for that.
What about setting up your own entity?
Registering your own Philippine company is a way to employ people, not a way to find them, so it sits alongside the options above rather than replacing them. You become the direct legal employer and run payroll and compliance yourself, either in-house or through a local accounting firm.
Questions to ask any provider
- Who is the legal employer, and whose name is on the contract?
- Is the fee fixed, or a percentage of salary?
- Are the 13th-month pay and statutory contributions included in the quote, or added on top?
- What happens if the hire doesn't work out in the first 90 days?
- Does the person work directly with your team, or through the provider's managers?
- If you leave, can the person stay with you?
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